One of your most crucial tasks in the early days of setting up and nurturing an online community is to establish the informal but critically important social norms that will shape the way your members behave. These norms define what your community will ultimately be. Some communities really are just a place to ask questions and nothing more. Others serve more emotional and social purposes, including giving people somewhere to bask in victories and complain about setbacks, inconveniences and frustrations.
- Some communities really don’t do much more than provide somewhere for people to ask questions.
- Other online communities serve more emotional purposes such as letting people vent after a difficult day or tough situation.
- One useful question to consider is whether members of your community would be interested in having coffee together if they were in the same area.
“Remember when you’re in the early stages of building a community that you’re not just seeding early activity, you’re seeding the social norms which will help make your community the indispensable asset it deserves to be.”
Read more: https://www.feverbee.com/social-norms/