The new form of leadership in today’s developing world is all about interaction and building connections with customers. The old model of paternalistic control and bureaucracy has given way to more cooperative and collaborative leaders. In today’s age of knowledge, good leaders are the ones who can ‘connect the dots’ and bring different people across various backgrounds to work toward a common purpose. Today’s marketplace requires greater flexibility, versatility, and continued innovation. The old ways just can’t keep up anymore.
- Just like bureaucratic organizations in all sectors, associations have found that the market around them has changed putting them at a critical junction.
- To give associations a new basis for competing in the knowledge area, they have to transition from process-driven bureaucracies to flexible, innovation-centered and customer driven knowledge services.
- This kind of challenge does not need flexing of muscles or political skills but should involve getting the stakeholders in an organization to think and do things differently.
“The fundamental challenge facing association leaders is the same facing the leaders of all types of organizations today: hierarchical, product-driven, and process-driven models dominate mature businesses in all sectors.”