Ross Chapin, author of “Pocket Neighborhoods: Creating a Small-Scale Community in a Large-Scale World.” talks with Jessica Conrad about what he strives for when creating neighborhoods.
In “normal” neighborhoods, with two to three hundred houses, people know landmarks: the red house on the corner, or the street with the weeping willow. But in a pocket neighborhood, residents know people by name: Kim and Steve across the way, or Alice, the single elderly woman next door. You might pay attention to whether or not her blinds are raised by ten o’clock, which is normal. If they aren’t, you might walk over to check in.
Online architect’s should be striving for the same personal touch for their online communities.