Forum moderation is a subject that is faced by all online community websites. Moderators can come in two sizes, paid or volunteers. Whether paid or volunteer, these moderators must be properly managed. Building the right moderation team takes time and persistence. The best moderators should be interested and engaged. The article Managing and Scaling a Team of Volunteer Community Moderators provides a great resource for those seeking to learn how to effective moderate their online communities.
- Building a team of moderators starts small
- managing is all about consistency
- make sure to build loyalty
“Building a team of moderators isn’t going to happen overnight. It’s going to start small just like how the community grew.”