Umberto Eco is an author and professor at the University of Bologna. He is an expert in philosophy and the mass media. Unfortunately, he passed a few years ago, but his legacy lives on. He recommends … [Read more...]

To grow an online brand and to keep the members constantly engaged, it's imperative for websites to start with a basic consumer need, and work their way to form a community identity. At first, many … [Read more...]

In online associations and communities, an appealing idea is to try to urge more people to join so that perhaps the network will succeed, but this strategy is often doomed to fail. If one is … [Read more...]

In order to best manage groups of people, especially online, it is better to employ a more strategic approach than a tactical one. Thinking strategically involves looking at your problems on a larger … [Read more...]

In online associations and organizations, their "health" can be thought of as the condition it is sustaining at a certain point along a timeline, and the metrics of health of online groups should be … [Read more...]

After the intial hitting of goals and attracting customers it can get a lot more expensive. Easy problems are easy and usually fairly inexpensive to solve. The harder ones are a bit more of an … [Read more...]

Before you start recruiting your new team of volunteer moderators, take the time to envision the member that you would like to attract. This will help you steer clear of those who have egotistical … [Read more...]

It isn't uncommon for community owners to find that their engagement levels are dropping overtime. To properly diagnose which areas need improvement, it is imperative to find which areas traffic is … [Read more...]

Feverbee is now launching a new series of community coaching programs that will enable business owners to develop a community while accessing the most effective community management skills. The main … [Read more...]

Shannon Abram is one of the contributors at the Community Roundtable, and she has recently sat down with Rachel Happe and Jeff Ross for an interesting podcast on community management. Rachel Happe is … [Read more...]